Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Use of cookies:

  • We use cookies to help us analyse traffic on our site and customer behaviour. Cookies may also be used by our partners to understand marketing and traffic patterns. During the course of any visit to our site, the pages you see, along with a cookie, are downloaded to your computer. Any information that is supplied by cookies can help us to provide you with a better service and assists us in analysing the profile of our visitors.
  • Most web browsers automatically accept cookies, but normally you can alter your browser settings to prevent automatic acceptance, if you prefer. If you decline cookies, we cannot guarantee that your experience with our website will be as quick or responsive as if you do receive cookies.
  • We do not store passwords or any other information about a visitor in a cookie that could identify them, their location, their preferences or their financial activity.
  • We use aggregated customer information to help us understand how our website is performing commercially and what we can do to improve performance. We may provide this information to other companies, such as third party advertisers. This information does NOT include any personal details that can be used to identify individuals.

If you do not want to receive cookies from us, please follow the procedures below. These procedures do not apply to cookies sent by our business partners.

How to Find and Control Your Cookies

Using Internet Explorer 6.0, 7.0, 8.0 or 9.0

Choose Tools, then:
Internet Options
Click the Privacy tab
Click on the ‘Advanced’ button

Check the ‘Override automatic cookie handing’ box and select Accept, Block or Prompt for action as appropriate.

Using Mozilla Firefox

Choose Tools, then:
Options…
Privacy
Cookies

Set your options as required

Using Opera 8+

Choose Tools, then
Preferences
Advanced
Select Cookies

Select your settings using the available options.

Using Safari

Choose Safari, then
Preferences
Security

Select options by Accept Cookies as required.

How do you know which of the sites you’ve visited use cookies?

Using Internet Explorer

Choose Tools, then
Internet Options
Click the General tab
Click Settings
View Files.

Using Mozilla Firefox

Choose Tools, then
Options…
Privacy
Cookies
Click the Show Cookies button.

Using Opera 8+

Choose Tools, then
Advanced
Click Cookies.

Using Safari

Choose Safari, then
Preferences
Security
Click Show Cookies button.

How to see your cookie code, click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

Further Information About CookiesThe Interactive Advertising Bureau is an industry body that has produced a series of web pages which explain how cookies work and how they can be managed.

Third party cookies

We use one supplier who may also set cookies on our website on their behalf.

Google Analytics:

Purpose: Web Analytics/metrics. This category comprises cookies used to evaluate site performance in terms of number of visits, unique visitors, drop-off rate for transactions etc. We measure numbers and volumes of visitors to different parts of our site and this helps us ensure the service is fast and available when you want it. It also helps us ensure that different pages on our site are useful and easy to find.

Benefit: So service is available when you want it and fast.

Google analytics cookie information: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

Name Typical content Description Expires
_utma Randomly generated number Minimally intrusive  Google Analytics Web metrics 2 years
_utmb Randomly generated number Minimally intrusive  Google Analytics Web metrics When user exits browser
_utmc Randomly generated number Minimally intrusive  Google Analytics Web metrics When user exits browser
_utmz Randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search) Minimally intrusive  Google Analytics Web metrics 6 months

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view a cookie’s code, just open your cookie file in your browser and click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data about your interaction on our website, please refer to their websites for further information.

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