Who we are

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Dollar UK is part of US-based DFC Global Corp, a leading international financial services provider for over 30 years. Through our subsidiary companies, Instant Cash Loans Ltd and T.M. Sutton Ltd, we own a number of popular British high street brands. These include The Money Shop and three of the UK’s oldest pawnbroking businesses, Suttons and Robertsons, Duncanson and Edwards and Robert Biggar. We also have a strong online presence with brands such as Payday UK and Payday Express.

We are a leading provider of simple financial services in communities right across the UK. Through our shops and websites, we meet the everyday financial needs of ordinary people who are often underserved by mainstream banks.

Our consumer credit businesses are regulated and supervised by the Financial Conduct Authority and we are committed to treating our customers with fairness and respect. Our staff are trained to always put the customer’s interests first. We do everything we can to ensure a positive outcome at every stage of the customer journey.

We have popular online brands, but we are primarily a community-based business with shops rooted in the communities we serve. Our customers and staff live in and around the communities where we do business, so we make it our business to contribute to their wellbeing in every way we can.

We strive to be the most responsible credit provider in our marketplace. Parts of the short-term lending industry have been sharply criticised in recent years and understandably so. We are listening and we are changing the way we operate. We aim to act fairly and ensure good outcomes for customers at all times. Equally, we aim to be there for our customers whenever they need to borrow.